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Buss 421:Business Consultancy Question Paper

Buss 421:Business Consultancy

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

SCHOOL : SCHOOL OF BUSINESS AND ECONOMICS

DEPARTMENT : BUSINESS ADMINISTRATION

TIME : 2 HOURS

INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1

a) Define the following terms as used in consultancy.

i) Consultancy (3marks)

ii) Business consultancy firms (3marks)

iii) Terms of reference. (4marks)

b) The HR manager of Kuku limited has been asked to look for an consultant by CEO, advice him on what qualities to look for when sourcing for him. (10marks)

c) Wang Nyangi Company Ltd intends to adopt the use of internal consultants in their organization. Explain to the directors the implication of such a decision in the company. (10marks)

Question 2

a) Mr Imani Mchache has just opened his new consulting firm in Nairobi. Using your knowledge in business consultancy. Advice him/her on the key skills required by a good consultant. (10marks)

b) Discuss the possible symptoms that indicate an organization is in need of business consultant. (10marks)

Question 3

a) Outline FIVE management practices that may limit effective introduction to change in the organization. (10marks)

b) Identify and explain FIVE factors that consultants should consider to ensure that they maintain a good relationship with a client. (10marks)

Question 4

a) Identify and explain TWO phases of consulting processes. (10marks)

b) Identify ten common sections found in a business proposal and explain the importance of having a proposal document. (10marks)

Question 5

Business consultancy is a process of give and take.

a) Explain any six roles of a business consultant. (12marks)

b) Outline and explain the main forms/types of consultancy contracts. (8marks)

Buss 421:Business Consultancy Question Paper

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