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Buss 034:Business Consultancy Question Paper

Buss 034:Business Consultancy

Course:Diploma In Public Relations & Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY

END OF 1''ST ''TRIMESTER 2013 (DAY) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 034/PRM 045
UNIT TITLE : BUSINESS CONSULTANCY AND CASE ANALYSIS

TIME: 2 HOURS

INSTRUCTIONS: Answer Question ONE and TWO Other Questions.

QUESTION ONE
a) Define business consultancy. (3marks)

b) Like any other profession, business consultants are guided by ethical principles. Discuss this statement. (7marks)

c) Explain the reasons why organizations should resort to consultancy.
(5marks)

d) The relationship between consultant and client organization is important for effective consulting process.
i) Explain why this relationship is important. (10marks)
ii) what are the factors which may affect this relationship? (5marks)

QUESTION TWO

Some consulting assignments require offering training to the client staff.
a) Explain the training skills required of an effective consultant. (10marks)

b) Explain the need and extent of consultant involvement in the
implementation stage of consulting. (10marks)

QUESTION THREE

"Effective consulting requires true collaborative relationship with the client".
a) Explain the possible reasons for collaboration. (10marks)

b) Explain the key areas of collaboration to ensure successful
implementation of consulting assignments. (10marks)

QUESTION FOUR
a) Explain the meaning of consultancy proposal. (5marks)

b) Explain the contents of an effective proposal. (15marks)

QUESTION FIVE

The diagnosis phase is the most critical stage during the consultancy assignment.
a) Explain clearly the process of diagnosis stage. (10marks)

b) Explain the stage of follow up in the consultancy process and indicate
why it is important. (10marks)

Buss 034:Business Consultancy Question Paper

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