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Buss 034:Business Consultancy Question Paper

Buss 034:Business Consultancy

Course:Diploma In Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY

END OF 2''ND ''TRIMESTER 2013 (EVENING) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 034
UNIT TITLE : BUSINESS CONSULTANCY

TIME: 2 HOURS

INSTRUCTIONS

Attempt question one and any other two questions

Question One

Discuss various ways a consultant can use to attract clients

(5 Marks)

What are the ethical guidelines that consultants are supposed to observe

(10 marks)

What are the major causes of resistance to change

(10 marks)

Name various reports a client may request from a consultant

(5 Marks)

Question Two

Discuss the major parts of a report

(10 marks)

Discuss procedures that a consultant would follow to diagnose the problems affecting an organization

(10 Marks)

Question Three

What are the various negotiation tacts that a consultant can use?

(10 Marks)

What are the options available to a consultant when a client refuses to pay money to a consultant

(10 marks)

Question Four

Discuss major models a consultant can use when diagnosing clients problems

(10 marks)

What are the various modes that a consultant can use to collect data? Discuss the advantages and the appropriateness of these methods.

(10 marks)

Question Five

What are the factors that have led to increased need for consultants in Kenya?

(10 marks)

When Kioko hired a consultant to develop a software for his business they did not discuss the ownership of working papers and the software documentation. Now there exists a case on the ownership of the same. How could Kioko have avoided such problems

(10 marks)

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