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Buss 421:Business Consultancy Question Paper

Buss 421:Business Consultancy

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY

END OF 1''ST ''TRIMESTER 2013 (EVENING) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 421
UNIT TITLE : BUSINESS CONSULTANCY

TIME: 2 HOURS

Instructions:

Answer question ONE and any other TWO questions.

Question One

"Change agent" is a lable frequently given to consultants. Explain the consultant’s role as a change agent.

(10mks)

Explain the principal historical events which contributed to the development of management consulting.

(10mks)

Effective consulting requires good consultant client relationship. Explain the areas in which both should have a shared understanding and the consequences of misunderstanding.

(10mks)

Question Two
Professionalism and ethics are key in consulting. Discuss. (20mks)

Question Three

What are the sources of information required to conduct problem diagnosis.

(10mks)

Explain the types of contracts which may form the basis of consulting.

Question Four

Company ABC ltd intents to engage consultants in order to undertake a major organizational change. The organization has invited applications from qualified consultants.

Explain the content of the key entry document which key entry document which may be considered by the company.

(12mks)

Evaluate the key considerations in awarding the contract to the consultant.

(8mks)

Question Five
Discuss the role of consultant in the action planning phase. (20mks)

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