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Buss 034:Business Consultancy Question Paper

Buss 034:Business Consultancy

Course:Diploma In Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY

END OF 3RDTRIMESTER 2013 (DAY) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 034
UNIT TITLE : BUSINESS CONSULTANCY/CASE ANALYSIS

TIME: 2 HOURS

INSTRUCTIONS

Answer question one and any other two questions

Question One

Consulting and training are not synonymous clearly show the similarities and differences of the two activities, stating why both are significant to a contemporary organization.

(10 Marks)

Highlight the management area and process that consulting concerns itself with.

(5 marks)

Differentiate between internal and external consultants, giving the functions of each in the organization.

(10 Marks)

In your opinion, why are consultants important to the economy of the country?

(5 Marks)

Question Two

Your organization is about to engage the services of a business consultant. What characteristics and skills would the management look at when picking a first class consultant?

(10 Marks)

What would be the duties of a consultant who has been hired by an organization?

(10 Marks)

Question Three

Successful change management requires commitment from senior management and consultants alike. How would a consultant deal with resistance to change in the organization?

(10 marks)

Highlight any four components of effective communication in the organization.

(4 Marks)

Business consultants are change agents. Discuss.

(6 Marks)

Question Four
Write short notes on the following (20 Marks)

Contract
Terms of reference
Client system
Proposal

Question Five

Critical thinking involves relating ideas that are unrelated. Describe the stages in the critical thinking process.

(10 Marks)

What are the barriers to critical thinking?

(10 Marks)

Buss 034:Business Consultancy Question Paper

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