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Dbmg 102:Business Operations Planning And Management Question Paper

Dbmg 102:Business Operations Planning And Management

Course:

Institution: Kenya Methodist University question papers

Exam Year:2010

FACULTY : BUSINESS AND MANAGEMENT STUDIES

DEPARTMENT : BUSINESS ADMINISTRATION

TIME : 2 HOURS

INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1

a) Why do you think excellent managers encourage employees to treat business organizations as if they were their own. (4marks)

b) Briefly explain any four costs that a firm may incur as a result of holding too much inventory (4marks)

c) Identify and explain the four general categories of resources used by most organization. (4marks)

d) List and explain four factors that affect planning in small businesses. (4marks)

e) Identify four aspects in which small business firms differ from large business organizations (4marks)

f) List any four advantages of franchising to small enterprises (4marks)

g) List any four reasons as to why small enterprises managers are reluctant to use external consultants. (4marks)

h) Explain the meaning of the following terms

i) Strategic Plans (1mark)

ii) Tactical Plans (1mark)

Question 2

a) Small businesses contribute significantly to the backbone of the Kenyan economy and have remained the only vital link between various levels of economic activity in Kenya. Explain the role of small businesses in economic development in Kenya. (10marks)

b) Explain the specific and general problems encountered by small businesses in Kenya. (10marks)

Question 3

a) List and explain the various strategic business arrangements available to business organizations in Kenya. (10marks)

b) Explain the common causes of failure of small businesses (10marks)

Question 4

Normally for a business to be successful it has to pass through a number of stages in its life cycle which requires different skills and experiences. Discuss (20marks)

Dbmg 102:Business Operations Planning And Management Question Paper

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