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Dhrm 034/Hrmg 043: Cross Cultural And Diversity Management Question Paper

Dhrm 034/Hrmg 043: Cross Cultural And Diversity Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY
END OF 1''ST ''TRIMESTER 2013 (EVENING) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : HRMG 043
UNIT TITLE : CROSS CULTURAL & DIVERSITY MANAGEMENT

TIME: 2 HOURS
INSTRUCTIONS: Answer Question One Compulsory and Any Other TWO Questions.
Question One
a) Briefly explain diversity management. (2marks)
b) Explain FOUR dimensions of diversity. (8marks)
c) Outline TWO types of groups and give examples of each. (8marks)
d) Give the difference between a leader and a manager. (10marks)
e) Explain what you understand by the term ’change’. (2marks)
Question Two
Discuss briefly the following issues in diversity management:-
a) Work life balance. (5marks)
b) Equal opportunity. (5marks)
c) Flexible working hours. (5marks)
d) Age. (5marks)
Question Three
a) Discuss major types of organizational cultures and their application in
enhancing improved organizational performance. (12marks)
b) Culture is difficult to change. Discuss some guideline to be followed for
culture change. (8marks)
Question Four
a) Describe at least FIVE major challenges of International recruitment and
selection. (10marks)
b) Highlight reasons behind expatriates high failure rates. (10marks)
Question Five
Demographic trends are constantly changing in organizations. Explain some of the demographic trends that have resulted in increased work force diversity in organizations. (20marks)

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