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Hrmg 431: Cross Cultural And Diversity Management Question Paper

Hrmg 431: Cross Cultural And Diversity Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTMENT : BUSINESS ADMINISTRATION
TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) Define the term globalization (5marks)
b) Discuss the various cultural variables and dimensions (15marks)
c) How can a human resource manager manage cross-cultural communication (10marks)

Question 2
a) As a human resource manager operating a multinationals firms operating in all the continents how would you carry out negotiations by consultants in human resource management wishing to work with your company (10marks)
b) Discuss the cultural noises in the global communication process (10marks)

Question 3
a) What are the challenges that can be encountered in e-negotiations and how can these be managed (10marks)
b) Elaborate on how you would manage conflict in a global firm (10marks)

Question 4
a) The alternative philosophies of staffing in global organizations cannot be used in all case scenario. Discuss (10marks)
b) Explain the approaches that may be employed in formulating compensation of expatriates, stating the merits and demerits of each approach (10marks)

Question 5
a) You are the human resource manager of a multinational enterprise that is about to send its first executives overseas to staff a new subsidiary. What special training would you undertake for these employees. (10marks)
b) As a human resource manager how would you ensure the effective management of the transnational teams (10marks)

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