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Dhrm 034: Cross Cultural And Diversity Management Question Paper

Dhrm 034: Cross Cultural And Diversity Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2011 EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT TITLE : CROSS-CULTURAL AND DIVERSITY MANAGEMENT
UNIT CODE : DHRM 034
TIME : 2 HOURS

Instructions:
Answer question ONE (Compulsory) and any other TWO questions.
Question one
i) What do you understand by the term cultural diversity?
(2mks)
ii) Define globalization. (2mks)
iii) What is culture shock? Explain the distinct phases. (6mks)

Compare between domestic HRM and international HRM
(8mks)
i) Discuss the major issues in diversity management
(6mks)
ii) Briefly explain the following terms in work place diversity
Work life balance
(2mks)
Equal opportunity
(2mks)
Flexible working hours
(2mks)
Question Two.
Explain any five drivers of globalization.
(10mks)
Describe the factors that should be considered when designing an international compensation package.
(10mks)
Question Three.
Does globalization dimish cultural diversity? Discuss
(10mks)
Discuss the variables that influence behavior of individuals within a culture.
(10mks)
Question Four.
Differentiate between expatriation and repatriation.
(4mks)
Explain Hostedes model of National culture.
(12mks)
Name any six multinational corporations.
(6mks)
Question five.
Discuss the benefits and challenges that arise from having a diverse workforce.
(10mks)
What are the advantages and disadvantages of using parent country Nationals (PCNs) and Host country Nationals (HCNs) for filling managerial and technical positions in an international organization?
(10mks)

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