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Buss 326: Organizational Behavior Question Paper

Buss 326: Organizational Behavior

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY
END OF 2ND TRIMESTER 2012 (EVENING) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 326
UNIT TITLE : ORGANIZATION BEHAVIOR

TIME: 2HRS

INSTRUCTIONS: Answer Question ONE and ANY Other TWO Questions.
QUESTION ONE
a) What is emotional intelligence and how can this be measured and improved. (6marks)

b) Highlight the consequences of stress and how they can impede an individual from achieving his/her objectives. (6marks)

c) Briefly describe the Big 5 model in assessment of personality traits.
(8marks)

d) Highlight SIX challenges and opportunities for Organizations Behaviors
(6marks)
e) Highlight the major bases of power. (6marks)
QUESTION TWO
a) Discuss the various measures that can be used by organizations to
moderate their employees. (10marks)

b) Discuss the factors that influence perception of individual towards making decisions. (10marks)
QUESTION THREE
a) Discuss the levels of change in an organization and how the resistance to
change can be overcome. (10marks)

b) Discuss the negotiation process in conflict resolutions. (10marks)
QUESTION FOUR
a) Discuss any THREE transformational theories of leadership and their application in modern management. (12marks)

b) Discuss the contemporary issues in managing teams. (8marks)
QUESTION FIVE
a) Discuss why employees in organizations resist change. (10marks)

b) Discuss ANY 5 motivators of employees inorder to achieve organizational
objectives.

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