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Buss 326: Organizational Behavior Question Paper

Buss 326: Organizational Behavior

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTMENT : BUSINESS ADMINISTRATION
TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) Define ‘Organizational Behaviour’ and discuss its scope (10marks)
b) What do you understand by the term ‘job satisfaction’? Discuss the sources and consequences of job satisfaction (10marks)
c) Explain the major personality attributes influencing organizational behaviour (10marks)

Question 2
a) Explain the factors which influence people to see things differently (10marks)
b) Discuss the factors that influence motivation at work (10marks)

Question 3
a) Define ‘learning’ and describe the factors affecting learning (10marks)
b) Describe the emotional signs of stress (10marks)

Question 4
a) What are the factors that influence the effectiveness of work teams (10marks)
b) Suggest the ways managers should handle political behaviour in the organization so that it can be used constractively in leadership process (10marks)

Question 5
a) Describe the qualities of a good leader (10marks)
b) Discuss the barriers to effective communication in organizations (10marks)

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