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Fbps 040: Food And Beverage Service I Question Paper

Fbps 040: Food And Beverage Service I

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2012 (DAY) EXAMINATIONS
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : EDUCATION
UNIT CODE : FBPS 040
UNIT TITLE : FOOD AND BEVERAGE SERVICE I
TIME : 2 HOURS

Instruction:
Answer any three questions.
Question One
Describe any five features of a restaurant which create good ambience.
(10mks)
State any two causes of the following.
(10mks)
Pitting to cutlery
Chipping of china
Permanent stain on linen
Breakage of glasses
Deterioration of floors
Question Two
Distinguish between the following:
(12mks)
Table d’ hotet and A’lacarte covers
Tableware and table accompaniments
Hotels and motels
Outline eight duties of a restaurant cashier.
(8mks)
Question Three
Explain any six qualities of a good waiter.
(12mks)
Describe any FOUR means through which customers may settle their bills.
(8mks)
Question Four
Identify any two physically challenged guests and for each case, state any FOUR points to consider when serving them.
(8mks)
Explain how the triplicate checking system works.
(6mks)
Outline THREE reasons a restaurants licence would be revoked. (6mks)
Question Five
Distinguish between alcoholic and non-alcoholic beverages.
(6mks)
Outline any five rules to follow when making cocktails using shaking methods.
(5mks)
Name ten items found on a liquor trolley.
(5mks)
State any four disadvantages of Gueridan service.
(4mks)

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