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Bmit 311: Management March 2009 Question Paper

Bmit 311: Management March 2009

Course:Bachelor Of Business Management And Information Technology

Institution: Kabarak University question papers

Exam Year:2009

COURSE CODE: BMIT 311
COURSE TITLE: MANAGEMENT
STREAM: Y3S1

INSTRUCTIONS:
- Answer question 1 and any other 5 questions.
QUESTION ONE
a) Discuss factors that shape the environment of management.
b) Discuss the impact of globalization on the management decision of firms.
c) “Organizations are created because they have results to achieve which individuals
cannot achieve by themselves.” Explain the hierarchy of organizational
objectives in private Universities.
d) The University Librarian has been experiencing problems with her staff which are
sometimes inconsistence with policies of the institution. Discuss the main
obstacles to effective decision-making in institutions of higher learning and show
how each can be overcome.
QUESTION TWO
a) Critically discuss the major elements of management roles as propounded by
Henry Mitsberg.
b) Why, in your opinion, is Henri Fayol regarded as the father of Modern
Management/
QUESTION THREE
a) The principles of management by objectives (MBO) were first coined in 1950s by
Peter F. Drucker. Describe the principle and indicate its merits and demerits in
Insurance Companies in Kenya.
b) Discuss the characteristics of good corporate planning.
QUESTION FOUR
a) Explain the role of staff training in Universities and indicate the effectiveness of
each of the methods available for such training.
b) Discuss the key considerations in the design of the level of compensation
employees of an organization.
QUESTION FIVE
a) “Delegation of authority is very crucial in getting work distributed throught the
organization. In addition, superiors can only delegate”. Explain the need for
managerial delegation and the problems encountered in its implementation in
financial institutions.
b) Discuss variables that influence the optimum span of management in modern
business organizations.
QUESTION SIX
a) Briefly discuss the major components of McClelland’s needs theory.
b) How are they relevant to Motivational Management?
QUESTION SEVEN
a) Define the term ’managerial control’.
b) Discuss the characteristics that should be incorporated into the design of control
systems in order to make them effective.
QUESTION EIGHT
Write brief notes under the following headings;
i) Contributions of MBO and the Grid Approach to change in organizations.
ii) Importance of Total quality Management (TQM) in firms
iii) Conflict resolutions in Management within organizations
iv) Issues in corporate governance.

Bmit 311: Management March 2009 Question Paper

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