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Bmit 316:Management Information System March 2009 Question Paper

Bmit 316:Management Information System March 2009

Course:Bachelor Of Business Management And Information Technology

Institution: Kabarak University question papers

Exam Year:2009

KABARAK UNIVERSITY
EXAMINATIONS
2008/2009 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF BUSINESS
MANAGEMENT & INFORMATION TECHNOLOGY
COURSE CODE: BMIT 316

INSTRUCTIONS:
Section A is compulsory and has 20 (marks).
Attempt any TWO questions from Section B. Each question has 15 (marks).

SECTION A
QUESTION 1 (20 MARKS)
(a) Define expert systems giving examples. (2 marks)
(b) You have been appointed as the CEO of Kenya ferry services and supplied with an
executive information system in your office. Identify the elements of this system. (4 marks)
(c) Most top managers will employ a DSS in one way or the other during the decision making
process. Briefly explain the three levels of DSS technology that have so far been identified.
(3 marks)
(d) System analysts play a major role in and system development as one of them explain the
system testing and implementation stage of the SDLC. (4 marks)
(e) All process in an organization plays a major role in its performance. Explain the different
TPS modes that an organization can adapt. (4 marks)
(f) Being the marketing manager at Kabarak University, explain the different types of market
research that you can undertake to enhance our competitive advantage. ( 3 marks)

SECTION B
QUESTION 2 (15 MARKS)
(a) Depending on the needs Prototyping can be implemented to deliver urgent solutions to an
organizations problem. As a system developer Highlight the different types of prototypes
that you can be used. (2 marks)
(b) Explain the difference between action documents and information documents as used in
TPS. (4 marks)
(c) Organizations can have more than one department depending on its needs and structure.
Being a human resource manager highlight any four key functions of the human resource
department. (2 marks)
(d) In relation to artificial intelligence what do you understand by ontology and epistemology?
(2 marks)
(e) (i) What do you understand by management? (1 mark)
(ii) Explain the various functions of management. (4 marks)

QUESTION 3 (15 MARKS)
(a) What is e-management? (2 marks)
(b) The survival of any organization is at some point dependent on its MIS. Explain the roles of
MIS to an organization. (6 marks)
(c) As a professional people always lookout for what makes you to be competent in your field.
Highlight any three tenets associated with professionalism. (3 marks)
(d) In relation to DSS, explain the Data access systems and Data analysis systems. (4 marks)

QUESTION 4 (15 MARKS)
(a) Define prototyping highlighting the disadvantages of prototyping (3 marks)
(b) Different transaction system will handle data differently. Identify the common
characteristics of all TPS. (5 marks)
(c) As a system designer at KCC, identify the three categories of strategic MIS that can be
implemented. (3 marks)
(d) All processes in an organization are not self assuring unless they are backed up by a strong
control mechanism. What are the features of a reliable and effective control system?
(4 marks)

QUESTION 5 (15 MARKS)
(a) Explain in detail the components of a DSS (6 marks)
(b) Expert systems are dominating many areas of the business world today. Explain any two
application areas of ES. (4 marks)
(c) The marketing department is as important as any other department in an organization
Explain in detail the two levels of marketing. (2 marks)
(d) A new strategic MIS has been implemented at Kenya ports authority highlight three
characteristics associated with it. (3 marks)

Bmit 316:Management Information System March 2009 Question Paper

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