Get premium membership and access revision papers, questions with answers as well as video lessons.
Smgt 622:Management Strategic Change December 2010 Question Paper
Smgt 622:Management Strategic Change December 2010
Course:Master Of Business Administration
Institution: Kabarak University question papers
Exam Year:2010
KABARAK UNIVERSITY UNIVERSITY EXAMINATIONS
2010/2011 ACADEMIC YEAR
FOR THE DEGREE OF MASTER OF BUSINESS
ADMINISTRATION
COURSE CODE: SMGT 622
OUR VALUES
Shell employees share a set of core values honesty, integrity and respect for people. We also
firmly believe in the fundamental importance of trust, openness, teamwork and professionalism
and pride in what we do.
PRINCIPLES
1. Economic Long- term profitability is essential to achieving our business goals and to our
continued growth….
2. Competition shell companies support free enterprise. We seek to compete fairly and
ethically and within the frame work of applicable competition laws.
3. Business integrity shell companies insist on honesty, integrity and fairness in all aspects
of our business….
4. Political Activities…. Shell companies act in a socially responsible manner within the
laws of the countries in which we operate in pursuit of our legitimate commercial
objectives……
5. Health, safety, security and the environment. Shell companies have a systematic approach
to health, safety, security and environmental management in order to achieve continuous
performance improvement.
6. Local communities. Shell companies aim to be good neighbours by continuously
improving the ways in which we contribute directly or indirectly to the general wellbeing
of the communities within which we work…
7. Communication and engagement. Shell companies recognize that regular dialogue and
engagement with our stakeholders is essential. We are committed to reporting of our
performance by providing full relevant information to legitimately interested parties….
8. Compliance. We comply with all applicable laws and regulations of the countries in
which we operate.
Source: Extracted from royal Dutch shell plc General Business Principles,
2008(htt://www.shell.com/home/content/aboutshell/who_we_are/our_values/sgbp/sgbp_3003200
8.html,accessed July 2,2009).
QUESTION ONE (COMPULSORY)
1. (Read excerpt on Shell’s Values and Principles)
a) Comment on the excerpt in relation to organizations learning theory.
b) How does this compare to Peters and Waterman highlight in their
discussion on culture-excellence approach to change?
c) How did that differ from the Japanese approach?
d) Show how Shell can be analyzed suing Kurt Lewis force field analysis and
2. Discuss the various approaches of Strategic Leadership, in the process highlight
how management and leadership may differ in a changing context.
3. The major forces shaping the business environment of the fixed line telecom
industry re technology and government policy. The industry has been influenced
by fiber optics, new modes of telecommunications; deregulation etc. using an
appropriate diagnostic tool, show how each of these has influenced competition in
the fixed-line telecom industry.
4. The dean of your business school wishes to upgrade the effectiveness with which
the school designs and deliver its educational programs. Advice the dean on the
tools and systems of knowledge management that may be deployed in order to
support these goals.
5. “Organizational change” is about significant change in the organization. This
phrase can seem vague without thinking of change in terms of various
dimensions. Describe at least three (3) major dimensions that could clarify that
phrase
More Question Papers
Popular Exams
Return to Question Papers