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Bmgt 310:Organization Behavior And Theory March 2009 Question Paper

Bmgt 310:Organization Behavior And Theory March 2009

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2009

KABARAK UNIVERSITY
EXAMINATIONS
2008/2009 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
COURSE CODE: BMGT 310

INSTRUCTIONS:
- Answer question ONE and any other TWO questions.

QUESTION ONE
i) Discuss briefly an organization and show why many organizations in Kenya have
been a failure. (7mks)
ii) Individual and group behavior is a major concern of management. Highlight this
statement. (3mks)
iii) Explain projection and halo effect and show why the knowledge of both is
important to a practicing manager in Kenya. (5mks)
iv) Discuss the contribution of Humanistic theorists to modern management.
(4mks)
v) Explain organizational structure and identify the role of appropriate structure to
the efficiency and effectiveness of an organization. (5mks)
vi) With appropriate illustrations, discuss cognitive and reinforcement as major
determinants of employee behavior. (6mks)

QUESTION TWO
i) Why do you think the study of organization theory and behavior is relevant to a
practicing human resource manager? (10mks)
ii) Discuss altitude and personality and show their role in determining the employees
behavior. (10mks)

QUESTION THREE
i) Discuss motivation and show why Maslow theory of motivation is relevant to a
practicing manager (10mks)
ii) Differentiate centralization from decentralization of authority and point out merits
and demerits associated with each (6mks)
iii) What do you understand by horizontal differentiation as one of the structural
dimensions of an organization (4mks)

QUESTION FOUR
i) The best manager is he who is also a leader. Comment on this statement and
show the characteristics of a successful leader. (8mks)
ii) Explain why effective communication is very important in management and
identify various barriers of communication. (7mks)
iii) Identify various steps in group formation. (5mks)

Bmgt 310:Organization Behavior And Theory March 2009 Question Paper

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