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Dhrm 025: Labour Management Question Paper

Dhrm 025: Labour Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2011 EXAMINATIONS
FACULTY : SCHOOL OF BUSINESS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : DHRM 025
UNIT TITLE : LABOUR MANAGEMENT
TIME : 2 HOURS

Instructions:
Answer question ONE and any other TWO questions
Question One
Make a distinction between the following terms
Industrial relation
Labour relations
Employee relations
(10mks)
Present the organization structure of trade union and give Kenyan examples
(8mks)
Labour management relations can be said to be a system of rules. What do you understand by this assertion
(6mks)
Discuss the meaning of the following agreements
Procedural agreements
(2mks)
Substantive agreements
(3mks)
Recognition agreements
(3mks)
Question Two
The basis of labour management relations is the ’labour problem’. Describe the origin of this problem (20mks)
Question Three
Explain the phrase industrial peace
(6mks)
Show how collective bargaining sustains industrial peace,
(14mks)
Question Five
Discuss the causes of grievances in organization
(10mks)
How can labour relations address grievances
(10mks)

Dhrm 025: Labour Management Question Paper

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