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Dhrm 025: Labour Management Relations Question Paper

Dhrm 025: Labour Management Relations

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2010

FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTMENT : BUSINESS ADMINISTRATION
TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) What do you understand by the term industrial relations and explain the objectives of industrial relations (10 marks)
b) What is a trade union and explain the objectives and functions of trade unions. (10 marks)
c) Examine the role of the government, trade unions and management in the changing industrial relations (10 marks)

Question 2 a) Examine the development of the labour relations in Kenya. (10 marks)
b) Explain the concept of collective bargaining as used in labour management. (10 marks)

Question 3
a) Examine the positive and negative role of trade unions in the maintenance of industrial relations harmony.(10 marks)
b) Suggest measures to improve trade union activities in the country. (10 marks)

Question 4
a) What are the different forms of strikes. (10 marks)
b) Explain the conditions that promote industrial relations in a firm (10 marks)

Question 5
a) Explain the machinery provided for settlement of disputes in an organization. (10 marks)
b) Identify and explain how different players influence industrial relations. (10 marks)

Dhrm 025: Labour Management Relations Question Paper

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