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Dhrm 025 : Labour Relations Management Question Paper

Dhrm 025 : Labour Relations Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2011 EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT TITLE : LABOUR RELATIONS MANAGEMENT
UNIT CODE : DHRM 025
TIME : 2 HOURS

Instructions:
Answer question ONE (Compulsory) and any other TWO questions.
Question one
Define the term "Labour relation" and explain the objectives of labour relations.
(8mks)
Explain four significance of having a good labour relations in an organization.
(8mks)
What are the consequences of poor labour relations? What measures would you suggest to improve labor relations in a firm?
(12mks)
Identify and discuss the three actors in labour relations.
(6mks)
Question Two.
Explain the meaning of the term "Employee Grievance"
(2mks)
What are the main causes of employee grievance in an organization?
(8mks)
Identify and discuss steps of grievance handling procedure in the case of a unionized company.
(10mks)
Question Three.
Define the term "Trade Union"
(2mks)
Discuss the reasons why employees join and form a trade Union.
(8mks)
Discuss five challenges that face trade union movement in Kenya.
(10mks)
Question four.
Define the term "Collective Bargaining"
(2mks)
Identify six objectives of collective bargaining.
(6mks)
What obstacles limiting the growth of collective bargaining in Kenya? Suggest measures for increasing collective bargaining.
(12mks)
Question Five.
What is employee discipline? Describe the two aspects of discipline.
(4mks)
Discuss the essentials of a sound disciplinary system.
(6mks)
Explain the "Hot Stove Rule" in relation to administration of disciplinary action.
(10mks)

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