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Hrmg 033: Employee Relations Question Paper

Hrmg 033: Employee Relations

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2012 (DAY) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : HRMG 033
UNIT TITLE : EMPLOYEE RELATIONS

TIME: 2 HOURS
INSTRUCTIONS:
Answer question ONE and any other TWO questions.
Question One
Define the following terms:
Employee relations
Collective bargaining
Voluntarism
Fair pay
(10mks)
Give an historical development of industrial relations.
(10mks)
Most organizations today have developed Human Resource Management department as a measure of preventing employee strikes a decline in trade unions membership. What can trade unions do to capture and attract membership?
(10mks)
Question Two
Explain five causes of poor Industrial Relations.
(10mks)
Why is it important for employees to join a trade union?
(10mks)
Question Three
Explain the key causes of grievances and conflicts in an organization.
(10mks)
Teachers hate the job and are always striking. In the context of this statement discuss strategies that government can use to avoid future strikes.
Question Four
What are parties involved in employee relations and their roles? (10mks)
What are features of collective bargaining strength?
(5mks)
By use of illustration show the process of collective bargaining. (5mks)
Question Five
Explain the features of collective bargaining.
(10mks)
Explain the various perspectives to Industrial Relations.
(10mks)

Hrmg 033: Employee Relations Question Paper

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