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Disc 201:Users And Information Services Question Paper

Disc 201:Users And Information Services

Course:Information Science

Institution: Kenya Methodist University question papers

Exam Year:2011

USERS STUDIES AND INFORMATION SERVICES (DISC 201) 1st Trimester 2011

FACULTY : COMPUTING AND INFORMATICS

DEPARTMENT : INFORMATION SCIENCE

TIME : 2 HOURS

INSTRUCTIONS Answer ANY THREE Questions in Section and ANY TWO Questions in Section B

SECTION A

Question 1

Explain the major features distinguishing libraries and information systems. (10marks)

Question 2

Explain the differences between information and knowledge? (10marks)

Question 3

A user study is an important part of service delivery. Explain. (10marks)

Question 4

Explain the five (5) characteristics of a special library. (10marks)

SECTION B

Question 5

As an information user, illustrate using a diagram the process you will undertake in seeking information. (20marks)

Question 6

Discuss four (4) types of libraries and their functions to the intended target users. (20marks)

Question 7

Discuss the advantages and disadvantages of undertaking a survey research in user studies. (20marks)

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