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Disc 201:Users And Information Services Question Paper

Disc 201:Users And Information Services

Course:Information Science

Institution: Kenya Methodist University question papers

Exam Year:2012

USER STUDIES (BLIS 426) (DISC 201) 3RD TRIMESTER 2012

KENYA METHODIST UNIVERSITY

END OF 3''RD ''TRIMESTER 2012 (EVENING) EXAMINATIONS
FACULTY : COMPUTER AND INFORMATICS
DEPARTMENT : INFORMATION SCIENCE
UNIT CODE : BLIS 426/DISC 201
UNIT TITLE : USER STUDIES
TIME : 2 HOURS

INSTRUCTIONS:

Answer ALL Questions in Section A and TWO in Section B

SECTION A (30marks)

QUESTION ONE
Describe the following terms as they apply in user studies: (10marks)

User analysis
Market analysis
Information seeking behavior
Information literacy.

QUESTION TWO
Discuss FIVE (5) characteristics of a community library service. (10marks)

QUESTION THREE
Explain FIVE (5) types of impact of information literacy on the management of information centers. (10marks)

SECTION B (40marks)

QUESTION FOUR
Using relevant examples explain FIVE (5) areas where technology has prompted the efficiency and effectiveness of information centers today. (20marks)

QUESTION FIVE
Using relevant examples explain FIVE (5) problems information officers encounter while evaluating information services in Africa today. (20marks)

QUESTION SIX
Citing FIVE (5) relevant examples discuss how Kenya National Library Service (KNLS) has met the needs of its specialized group of users. (20marks)

Disc 201:Users And Information Services Question Paper

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