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Disc 201:Users And Information Services Question Paper

Disc 201:Users And Information Services

Course:Information Science

Institution: Kenya Methodist University question papers

Exam Year:2011

USER STUDIES (BLIS 426) i 2nd Trimester 2011

FACULTY : COMPUTING AND INFORMATICS

DEPARTMENT : INFORMATION SCIENCE

TIME : 2 HOURS

INSTRUCTIONS Answer ALL Questions in Section A and any Other TWO Questions in Section B

SECTION A

Question 1

Define the following terms; (10marks)

a) User studies

b) User Education

c) Information Need

d) Needs Analysis

Question 2

Briefly discuss the purpose of user studies as a discipline in Information Science. (10marks)

Question 3

Explain FIVE advantages of using a questionnaire as a tool for collecting data of user needs in a library. (10marks)

Question 4

Define the term “Information Literacy” and explain the characteristics of a literate person in this era of information age. (10marks)

SECTION B

Question 5

a) Explain the function of a systems librarian in an information centre. (10marks)

b) Explain FIVE factors that should be considered when deciding where to locate a community library. (10marks)

Question 6

a) Explain the problems of evaluating information services especially in information centres in Africa. (10marks)

b) Some libraries apply censorship in selection of their library materials. Explain FIVE advantages of such censorship to the users of such libraries. (10marks)

Question 7

Discuss the methods that should be adopted by a librarian for promotion of services of a new community library service. (20marks)

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