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Buss 220: Human Resource Management Question Paper

Buss 220: Human Resource Management 

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2010



FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTMENT : BUSINESS ADMINISTRATION
TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
(a) Define the term human resource management (1 mark)
(b) State and explain three roles of human resource department (5 marks)
(c) Outline five factors that affect wage and salary administration (5 marks)
(d) Explain five sources of recruitment (5 marks)
(e) Explain five methods of training (5 marks)
(f) Give two advantages and two disadvantage of recruiting from within the organization and outside the organization (4marks)
(g) What is motivation? Explain FIVE ways of motivating employees (5marks)

Question 2
(a) Explain five reasons why you think human resource planning is important in an organization. (10 marks)
(b) You have been appointed as a job analyst in your organization, what techniques would employ in conducting job analysis information (10marks)

Question 3
“Human Resource Management involves two categories of functions; managerial and operative”. Describe these functions (20marks)

Question 4
Write shorts notes on;
(a) (i) Job evaluation
(ii) Job enalargement
(iii) Job specification
(iv) Job description
(v) Job enrichment (10 marks)
(b) Define performance appraisal and outline reasons why it is important to an organization (10marks)

Question 5
a) Federation of Kenya Employee (FKE) is the only representative body of employees recognized by the government of Kenya. Highlight FIVE functions of FKE (10marks)
b) Industrial relations has become one of the most delicate and complex problems of modern industrial society”. Discuss FIVE methods of attaining industrial peace (10marks)






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