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Buss 220: Human Resource Management Question Paper

Buss 220: Human Resource Management

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY
END OF 1''ST ''TRIMESTER 2013 (SCHOOL BASED) EXAMINATIONS
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : EDUCATION
UNIT CODE : BUSS 220
UNIT TITLE : HUMAN RESOURCE MANAGEMENT
TIME : 2 HOURS

Instructions:
Answer any three questions.
Question One
Define Human Resource Management.
(2mks)
Name the Human Resource planning steps.
(3mks)
Briefly explain five roles performed by the Human Resource Manager.
(5mks)
What are the basic training techniques a Human Resource can use in any organization today?
(5mks)
Briefly explain at least five performance appraisal methods. (5mks)
Question Two
What are the differences between personnel and Human Resource Management?
(10mks)
Why is Human Resource Management important to all managers? (10mks)
Question Three
Define performance appraisal as used in Human Resource Management.
(5mks)
Information Technology presents opportunities as well as threats to employees; name them.
(15mks)
Question Four
Firms cannot always get the employees they need from their current staff, and sometimes they do not just want to. What FIVE sources can a firm use to source outside/external candidates.
(10mks)
Explain five skills involved in selection interviewing?
(10mks)
Question Five
Explain the factors that lead to employee job satisfaction and discuss various methods that can be used to motivate the employees at the work place.
(10mks)
Describe five areas covered by employee relations policies when addressing labour related issues in an organization.
(10mks)

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