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Hrmg 220: Human Resource Management Question Paper

Hrmg 220: Human Resource Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2012 (DAY) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : HRMG 220
UNIT TITLE : HUMAN RESOURCE MANAGEMENT

TIME: 2 HOURS
Instructions: Answer Question ONE and any other TWO Questions.
Question One
Read the case below and answer the following questions.
Mr. Kimani is a branch manager of a Kenyan bank at Mombasa city. His staff included a clerk and an attendant. Very often Mr. Kimani was left along in the bank after 5pm to tally accounts day book and complete all other formatting. On 30th December, 2010 Mr. Kimani was working past 2 am to tally the accounts since hardly one day is left for closing the accounts for the year. On that fateful night, the branch manager was attacted by a band of robbers, who looted shs. 5 million after brutally wounding Mr. Kimani’s & right hand which had been to be amputated, after recovery the branch manager applied for compensation. The bank manager was of the opinion that Mr. Kimani violated, the specification by working beyond the stipulated hours of work.
Question One
How would you justify the bank manager decision in this case
(5 Marks)
What modification do you suggest in job specification to overcome such iccidents in the future.
(5 Marks)

Explain the usefulness of job specification in employee selection process.
(10 Marks)

Advice the management on the relevance of conducting proper job design so as to avoid similar incident in future.
(10 Marks)
Question Two
Explain the parties of employee relations and the importance of employee relations in the organization.
(10 Marks)

What are the most important societal and workplace trends affecting Human resource management today?
(10 Marks)
Question Three
Explain what you understand by wage and salary administration and explain the essentials of a sound wage and salary structure.
(10 Marks)

Explain how the high rate of turnover of employees may be linked to the selection process. Suggest measures to improve the quality of recruitment and selection and explain how they will help to arrest the problem of employee attrition.
(10 Marks)
Question Four
Explain the contents of an employee induction programme and suggest measures for making induction successful.
(10 Marks)

Assume that you have been appointed the training manager in a non-durable consumer marketing organization. Given the recent changes in the national and international markets, what kind of training programmes would you organize for the employees of the organization.
(10 Marks)
Question Five
Explain the measures that should be taken to protect employee safety, health and welfare in the industries.
(10 Marks)

Explain the meaning of grievance anddescribe the stages and methods of handling grievances.
(10 Marks)

Hrmg 220: Human Resource Management Question Paper

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