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Buss 220: Human Resource Management Question Paper

Buss 220: Human Resource Management

Course:Human Resource Management

Institution: Kenya Methodist University question papers

Exam Year:2008

KENYA METHODIST UNIVERTISY

END OF SECOND TRIMESTER 2008/2009 EXAMINATIONS

FACULTY : BUSINESS STUDIES AND MANAGEMENT
DEPARTMENT : BUSINESS ADMINISTRATION
COURSE CODE : BUSS 220
COURSE TITLE : HUMAN RESOURCE MANAGEMENT
TIME : 2 HOURS

Instructions
• Answer all questions in section A and any other TWO in section B

SECTION A
Question 1
(a) A systematic process of training and growth by which managerial staff gain and supply skills and knowledge is needed in an organization so that it can realize its goals and objectives. Highlight such 5 needs in an organization (5 marks)

(b) Highlight the main general factors that are considered in determining the pay level.
(5 marks)

(c) Employees need a feeling of enthusiasm and confidence in people and groups that they will be able to cope with tasks assigned to them. From your own opinion what can you cite as factors affecting employee morale? (5 marks)

(d) For collective bargaining to e successful there are some requirements that ought to be fulfilled. Point out 6 such requirements. (6 marks)

(e) Employee discipline is a training that corrects moods and strengthens individual behavior. What are the principles of maintaining the employee discipline in the organization? (5 marks)

(f) Point out the main stages in grievance processing (4 marks)

SECTION B
Question 2

(a) Human resource management is a strategic and coherent approach to the management of an organization most valued assets. In the light of this statement discuss the aims and the key Human resource management activities in an organization giving some of the challenges facing Human Resource Management (20 marks)

Question 3
(a) Different individuals have different motivators, some may be motivated by monetary terms and others may be motivated by non monetary terms. In the light of this statement explain what demotivates employees and how to motivate them. (10 marks)

(b) Discuss the 5 objectives of workers involvement in decision making citing some of the benefits that an organization is likely to reap from the same (10 marks)

Question 4
(a) Human resource planning is a strategy for acquisition, utilization, improvement and preservation of human resources of an organization. Discuss the relevance in this definition citing its importance and requirements for its success. (15 marks)

(b) Which are the reasons for providing welfare services to the employees? (5 marks)

Buss 220: Human Resource Management Question Paper

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