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Buss 326:Organizational Behaviour Question Paper

Buss 326:Organizational Behaviour 

Course:Organizational Behaviour

Institution: Kenya Methodist University question papers

Exam Year:2008





KENYA METHODIST UNIVERSITY

END OF SECOND TRIMESTER 2008 EXAMINATIONS

FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTEMENT : BUSINESS ADMINISTRATION
COURSE CODE : BUSS 326
COURSE TITLE : ORGANIZATIONAL BEHAVIOUR
TIME : 2 HOURS


INSTRUCTIONS:
• Answer Question ONE (Compulsory) and any other TWO Questions

Question1
(a) Discuss with clear examples the various strategies used in overcoming resistance to change n the organization. (15 marks)

(b) Explain the case for an organization itself resisting change. (10 marks)


Question 2
Explain briefly how the following influences behaviour:
(i) Distinctiveness
(ii) Hallo effect
(iii) Heredity
(iv) Environment
(v) Values (15 marks)


Question 3
(a) Discuss the influence of culture on the behaviour of the organization. (5 marks)

(b) Discuss with clear and relevant examples the various ways and sources for which you can learn about the culture found in Methodist University. (10 marks)





Question 4
(a) Distinguish between formal and informal groups. (5 marks)

(b) Briefly explain behaviour associated with different stages of group development process. (10 marks)

(c) Explain in details characteristics found in groups. (10 marks)


Question 5
(a) Discuss the various methods of resolving conflict in the organization between people, the organization and individuals. (5 marks)

(b) Explain classical conditioning theory and how it influences behaviour (10 marks)


Question 6
(a) Briefly explain the perception process elements. (5marks)

(b) Discuss the perceptual distortions that influence the accuracy of interpersonal
perception and judgment. (10 marks)








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