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Buss 421: Business Consultancy Question Paper

Buss 421: Business Consultancy

Course:Business Consultancy

Institution: Kenya Methodist University question papers

Exam Year:2008

KENYA METHODIST UNIVERSITY

END OF FIRST TRIMESTER 2008 EXAMINATION

FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTMENT : BUSINESS ADMINISTRATION
COURSE CODE : BUSS 421
COURSE TITLE : BUSINESS CONSULTANCY
TIME : 3 HOURS

INSTRUCTION
• Answer Question ONE in section A and THREE others from section B

SECTION A
Question 1
a) In any consulting process, there is the phase of problem diagnosis. Explain what you understand by the term problem diagnosis. (5marks)

b) For a consultant to be efficient, he requires to develop some technical skills. Discuss five such skills that he needs to develop. (10marks)

c) A consultant needs to build a collaborative relationship with the client. Discuss five reasons why it is important to build this relationship. (10marks)

SECTION B
Question 2
The management of any organization is usually faced with many problems and challenges. Discuss five such areas which would attract the attention of the consultant.
(15marks)

Question 3
A client is very important to a consultant in any consulting process. In your own words, explain five areas that you, as a consultant would check in order to promote good client-consultant relationship. (15marks)

Question 4
A friend who is running a Small Enterprise has approached you for advice as an SME consultant because her business is not doing well as per her expectations. In your discussion, indicate by way of the 7m’s checklist routine which she could use to pinpoint potential problem areas. (15marks)
Question 5
Discuss in detail five factors that differentiate research and consulting. (15marks)

Question 6
It is important to establish a code of conduct for all the professions. Consultancy has not been left behind. Highlight ten areas that are included in the code of conduct for consultants. (15marks)

Buss 421: Business Consultancy Question Paper

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