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Dbmg 103: Production &Amp; Operations Management Question Paper

Dbmg 103: Production &Amp; Operations Management

Course:Production & Operations Management

Institution: Kenya Methodist University question papers

Exam Year:2008

KENYA METHODIST UNIVERTISY

END OF FIRST TRIMESTER 2008EXAMINATIONS

FACULTY : BUSINESS STUDIES AND MANAGEMENT
DEPARTMENT : BUSINESS ADMINISTRATION
COURSE CODE : DBMG 103
COURSE TITLE : PRODUCTION & OPERATIONS MANAGEMENT
TIME : 2 HOURS

INSTRUCTIONS
• Answer Question ONE and any other Two Questions

Question 1
The Japanese philosophy of production is based on the principle of Just In Time (JIT). Briefly explain what is meant by JIT outlining clearly the three principles embedded on the philosophy.
(6marks)

ii) Briefly describe the critical decisions undertaken by POM Managers (6marks)

iii) Using a product of your choice explain the product life cycle. (8marks)

Question 2
a) You are provided with the following information relating to a project.

Activity Preceding Activity Duration (weeks)
A None 2
B A 3
C A 1
D B,C 5
E B 2
F D 6
G D 3
H E,F,G 2
I E,F 3
J H 4
K H,I 5
L M 1
M J,K 1
N L 3
O N 1

Required:
i) Prepare a network diagram for the project. (5marks)
ii) Identify the critical path and the project time. (10marks)

b) Discuss the concept of TQM. (5marks)

Question 3
Inventory management is an important process in every organization.

a) Briefly explain the reasons for holding inventory. (5marks)

b) Describe the two main costs involved in inventory management. (5marks)

c) Two different types of ordering system can be used in inventory management. Explain these systems citing their advantages and disadvantages. (10marks)

Question 4
a) Discuss the importance and functions of a production and operations manager in an organization. (10marks)

b) Give five important differences between manufacturing and service operations.
(10marks)

Question 5
What is value chain? By use of a diagram explain the significance of the value chain approach towards the management of a production and operations system
(20 marks)

Question 6
a) What is value? By use of a diagram explain the significance of the value chain approach towards the management of a production and operations system.
(10marks)

b) Discuss the various issues to consider in capacity planning. (10marks)

Dbmg 103: Production &Amp; Operations Management Question Paper

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