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Dbmg 103: Production &Amp; Operations Management Question Paper

Dbmg 103: Production &Amp; Operations Management

Course:Production & Operations Management

Institution: Kenya Methodist University question papers

Exam Year:2008

KENYA METHODIST UNIVERSITY

END OF SECOND TRIMESTER 2008 EXAMINATIONS

FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTEMENT : BUSINESS ADMINISTRATION
COURSE CODE : DBMG 103
COURSE TITLE : PRODUCTION & OPERATIONS MANAGEMENT
TIME : 2 HOURS

INSTRUCTIONS:
• Answer Question ONE (Compulsory) and any other TWO Questions

Question 1
(a) State and explain the reasons why management is concerned with project planning and outline the importance of networks in project planning (5 marks)

(b) Write short notes on:
(i) Activity
(ii) Event
(iii) Dummy activity
(iv) Critical Path
(v) Merge and burst event (5 marks)

(c) You are provided with the following information relating to a project.

Activity Preceding Activity Duration (weeks)
A None 10
B None 8
C A 4
D B, C 6
E A 10
F D, E 7
G None 9
H G, F 6

Required:
(a) Prepare a network diagram for the project. (5 marks)

(b) Identify the critical path and the project time. (5 marks)
Question 2
(a) Define and explain the following terms as used in POM
(i) Quality and quality assurance
(ii) Effectiveness
(iii) Capacity (5 marks)

(b) Differentiate between operations function and operations management. Use diagrams to further explain your answer (5 marks)

(c) State and explain the critical steps followed of developing a new product in an organization (5 marks)

(d) Clearly state the advantages and disadvantages of standardization vis a vi customization. (5 marks)

Question 3
(a) Explain the importance of location to the success of an organization (3 marks)

(b) What is meant by shop flow management as far as production and operations management is concerned? State the objectives of facility layout in an organization (5 marks)

(c) Describe the two main costs involved in inventory management. (4 marks)

(d) Two different types of ordering system can be used in inventory management. Explain these systems citing their advantages and disadvantages. (8 marks)

Question 4
(a) Explain the stages of a product life cycle using an example of a product of your choice. State the relevance of each stage to the management of production and operations in an organization (10 marks)

(b) Briefly explain the following terms associated with capacity planning:
(i) Standard Capacity
(ii) Rated Capacity
(iii) Design Capacity
(iv) Idle Capacity
(v) Capacity Utilization (10 marks)

Dbmg 103: Production &Amp; Operations Management Question Paper

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