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Dhrm 101: Motivation And Work Behavior Question Paper

Dhrm 101: Motivation And Work Behavior

Course:Motivation And Work Behaviour

Institution: Kenya Methodist University question papers

Exam Year:2008

KENYA METHODIST UNIVERSITY

END OF SECOND TRIMESTER 2008 EXAMINATIONS

FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTEMENT : BUSINESS ADMINISTRATION
COURSE CODE : DHRM 101
COURSE TITLE : MOTIVATION AND WORK BEHAVIOR
TIME : 2 HOURS

INSTRUCTIONS:
• Answer Question ONE (Compulsory) and any other TWO Questions

Question 1
(a) Distinguish between internal and external recruitment. (2 marks)

(b) Outline THREE advantages and disadvantages of each. (12 marks)

(c) Define any THREE of the following terms used as approaches to job design.
(i) Job simplification
(ii) Job rotation
(iii) Job enlargement
(iv) Job enrichment
(v) Job sharing (6 marks)

Question 2
(a) Define a group. (2 marks)

(b) Explain any FOUR types of work groups. (8 marks)

(c) Explain any FOUR causes of conflicts and suggest ways of reducing them (8 marks)

Question 3
(a) Define the term goal setting. (2 marks)

(b) Highlight FOUR motivational mechanisms of goal setting. (8 marks)

(c) Give FIVE reasons why people are more motivated by difficult goals. (10 marks)

Question 4
(a) Explain the role of validity in selection. (5 marks)

(b) Identify the most widely used selection methods, and assess their potential as valid
means of making selection decisions. (15 marks)

Question 5
Describe the process of conducting an effective interview. (20 marks)

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