Management And Leadership Principles And Practices (Dhtm 024) Question Paper

Management And Leadership Principles And Practices (Dhtm 024)

Course:Education And Pre-University

Institution: Kenya Methodist University question papers

Exam Year:2011

TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) Discuss FOUR management functions. (12marks)
b) Explain FOUR roles played by a manager in decision making. (8marks)

Question 2
a) Many are the styles that can be adopted when leading an organization. Discuss any THREE leadership styles. (12marks)
b) What is the purpose of planning in an organization. (8marks)

Question 3
a) Differentiate between organizational structure and organizational design. (5marks)
b) Explain ANY FIVE purposes of organizing in Hospitality and Tourism. (15marks)

Question 4
a) Contrast the THREE approaches to designing control systems. (10marks)
b) Describe how balanced scorecards and benchmarking are used in control. (10marks)

Question 5
a) Discuss FIVE Organizational behavior that the manager needs to explain, predict and influence. (15marks)
b) Define a group and name FOUR formal groups that may be formed in an organization. (5marks)

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