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Introduction To Hospitality And Tourism (Dhtm 010) Question Paper

Introduction To Hospitality And Tourism (Dhtm 010) 

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2011



TIME : 2 HOURS


Instructions:
Answer TWO questions from each section

SECTION A
Question One
Define the term hospitality
(2mks)
King describes hospitality as having some attributes discuss (6mks)
Discuss various forms of transport catering (12mks)

Question Two
Identify the department found in full service hotel and explain the functions of each of the departments mentioned
(10mks)
Describe how each of the following hotel type attracts, satisfy and retain different types of guests :
Family Hotels
Casino
Conventions
Group
(10mks)

Question Three
Define the term "Hotel" according to the hotel proprietors Act of 1956 (2mks)
Explain to what extent this definition is relevant to today’s hotels
(6mks)
Examine the reasons for hotel classification
(12mks)

Question Four
Examine the factors that explain the historical development of hospitality and its products around the world
(8mks)
Explain challenges faced within the hospitality industry
(8mks)
Differentiate between destinations and quick service restaurants (4mks)

SECTION B
Question five
Explain factors that has contributed to the increased demand for travel
(10mks)
Describe the following attractions
Physical attractions
Cultural attractions
Events attractions
Describe four types of travelers (6mks)

Question Six
Explain tourist motivation (4mks)
Explain factors that impede tourist demand
(16mks)

Question Seven
Explain the following
Tourism
Tourism facilities
Tourism resources
(6mks)

What is meant by the term "cultural show"
(2mks)

Evaluate the socio-cultural impact of tourism industry in Kenya (12mks)
Question Eight
Describe the role of different stakeholders in developing the tourism industry in Kenya (20mks)






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