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Property Management And Housekeeping (Dhtm 042) Question Paper

Property Management And Housekeeping (Dhtm 042)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME : 2 HOURS

INSTRUCTIONS:
Answer four questions.
Question One:
Discuss two prime functions of housekeeping department.
(10 marks)
You have been appointed as an executive housekeeper in a deluxe hotel. Explain roles you should play.
(10 marks)

Question Two
Explain five factors to be considered when creating daily cleaning schedules in housekeeping department.
(10 marks)
Explain the importance of training in housekeeping department.
(10 marks)
Question Three
Describe the procedure of cleaning a guest room. (20 marks)

Question Four
Discuss five classification of waste.
(10 marks)
Hospitality and tourism has been known to be one of the major industries that degrade our environment. Discuss five ways of integrating waste to manage it.
(10 marks)

Question Five
Explain the factors to bear in mind when selecting wall coverings and finishes to be used in a hotel.
(10 marks)
Discuss the regular and preventive maintenance for carpets.
(10 marks)

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