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Food And Beverage Service And Sales Management(Dhtm 036) Question Paper

Food And Beverage Service And Sales Management(Dhtm 036)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME : 2 HOURS

Instruction:
Answer any three questions.
Question One
State five responsibilities of a food and beverage manager.
(5mks)
Explain the following methods of service
Table service
(5mks)
Self service.
(5mks)

Explain any two sectors of food and beverage service that make up hospitality industry.
(5mks)

Question Two
Explain five actions you would take when you realize a customer is under the influence of alcohol in the dining area.
(10mks)
Explain five types of alcoholic drinks that may be served to a guest. (10mks)

Question Three
Name five types of linen found in the service area.
(5mks)
Explain five areas that make up a service area.
(15mks)

Question Four
Explain five factors to bear in mind when planning a menu.
(10mks)
Explain the following courses in the classic menu sequence
Horsd’ouevres
(2mks)
Postages
(2mks)
Oeufs
(2mks)
Farineux
(2mks)
Poison
(2mks)

Question Five
Tableware is classified into three classes. Name and give two examples of each.
(9mks)
Define a dummy waiter.
(1mk)
Explain five clearing methods used in the dining area.
(10mks)

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