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Food And Beverage Service And Sales Management(Dhtm 036) Question Paper

Food And Beverage Service And Sales Management(Dhtm 036)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME : 2 HOURS

Instructions:
Answer any four questions on the answer booklet provided.
Question One
Describe in detail the following service styles:
Cafeteria.
(5mks)
Silver.
(5mks)
American.
(5mks)

Question Two
With the aid of a sketch diagram, draw a table d’hote cover.
(5mks)
Highlight the service areas in the hospitality industry.
(5mks)
State the ’opening duties’ of a waiter.
(5mks)

Question Three
Discuss basic etiquette for restaurant staff.
(5mks)
What is the important of side boards in the restaurant.
(5mks)
Name five types of napkin folds.
(5mks)

Question Four
What is ’function catering’?
(5mks)
Explain the buffet method of food service.
(5mks)
Evaluate post service tasks of food and beverage services.
(5mks)

Question Five
Discuss the importance of hygiene in the following categories.
Personal hygiene.
(5mks)
Food hygiene.
(5mks)
Restaurant hygiene.
(5mks)

Question Six
Explain the following terms:
Mis-en-place.
(5mks)
Mis-en-scene.
(5mks)
A la carte.
(5mks)

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