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Food And Beverage Service(Dhtm 106) Question Paper

Food And Beverage Service(Dhtm 106)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME : 2 HOURS

Instructions:
Answer any three questions in the booklet provided.
Question One
Define the term "Food and Beverage Service" and explain five main reasons why people eat out. (20mks)

Question Two
"The product of any food and beverage outlet is not just food and drink itself, but members of staff as well." Explain. (20mks)

Question Three
Explain the "Big Five" of a waiter.
(10mks)
Explain the importance of uniform in the restaurant.
(10mks)

Question Four
By aid of a diagram, explain an organizational chart of a small hotel.
(10mks)
Explain why food and beverage staff should be on duty a few minutes before service commences.
(10mks)

Question Five
Explain the following terms: (20mks)
Catering
Waiter service
Guest/customer
Menu
Restaurant

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