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Production And Operation Management(Buss 021) Question Paper

Production And Operation Management(Buss 021)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

INSTRUCTIONS
Answer questions one and any other two questions.
Question One
Define the term ’production and operation management’ and explain its importance to the organization.
(12 Marks)
"Quality is the degree to which a specific product conforms to a design or a specification". Briefly explain:
Its importance.
(4 Marks)
Give any seven (7) determinants of quality.
(14 Marks)

Question Two
With the help of a diagram, briefly discuss the stages in product life cycle.
(10 Marks)

In each of the stages state its characteristics and strategies used.
(10 Marks)

Question Three
Forecasting is the process by which companies ponder and prepare for the future. Explain any five elements of forecasting.
(10 Marks)

Organizations need to make locations decisions for a variety of reasons. What are the factors to consider when selecting a location?
(10 Marks)

Question Four
Write short notes on the following concepts as used in production and operation management.
Make to order.
(5 Marks)
Make to stock production.
(5 marks)
Assemble to order.
(5 Marks)
Standardization.
(5 Marks)

Question Five
Service organization and manufacturing organization differ clearly because manufacturing is product oriented and service is act oriented.
Critically analyze the major similarities.
(8 Marks)

Describe any six (6) functions of inventories.
(12 marks)

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