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Organization Behaviour And Leadership(Dbmg 032) Question Paper

Organization Behaviour And Leadership(Dbmg 032)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

Instructions: Answer Question ONE and any other TWO Questions.
Question One
Explain the relevance of learning organizational behavior to the future organization managers.
(10 Marks)

Clearly outline the sources of conflicts in the organization and how it affects organizational behavior of individual employees.
(10 Marks)

Explain how a manager can manage organizational change to ensure that productivity of individual, group or organization is not affected.
(10 Marks)

Question Two
There are many ways of approaching motivation of employees in modern business organizations. Explain how an organization can motivate its employees.
(10 Marks)
Discuss the various ways in which a manager can ensure effectiveness of communication in an organization.
(10 Marks)

Question Three
Define organizational change.
(2 Marks)

Explain internal and external force of change.
(8 Marks)

Explain FIVE main reasons that causes resistant to change.
(10 Marks)

Question Four
Explain in details the main functions attributed to attitudes in organizational behavior.
(10 Marks)

Abraham Maslow an industrial psychologist found out that employees are motivated by needs from bottom to top. With a diagram, explain the hierarchy, of needs theory of motivation.
(10 Marks)

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