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Organizational Behaviour(Buss 215) Question Paper

Organizational Behaviour(Buss 215)

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME : 2 HOURS

INSTRUCTIONS
Answer any three questions.
Question One
Intergroup conflict is a common phenomenon in many organizations. Discuss the causes of intergroup conflicts, their consequences and practical methods of conflict handling in organizations. (20 Marks)

Question Two
In O.B, motivation focuses on achieving organization goals. However, there are several factors that influence motivation at work. Identify and explain the factors that influence employee motivation in a commercial bank. (20 Marks)

Question Three
Explain the external factors that influence perception.
(10 Marks)

Explain the sources and functions of attitude.
(10 Marks)

Question Four
Discuss the sources of interpersonal power in organizations.
(10 Marks)

Discuss the major causes of stress in organizations and its effects on performance.
(10 Marks)

Question Five
Communication in organizations serves the functions of control, motivation, and emotion expression and information provision. Your local county has requested you to facilitate a seminar on "communication in county affairs". Prepare a brief based on the following topics:
The communication process.
(15 Marks)

Types of communication in organizations.
(5 Marks)

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