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Organizational Behaviour Question Paper

Organizational Behaviour

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

INSTRUCTIONS:
Answer question one and any other two.
Question One
In organizations, conflicts within and between groups are common. List down any four factors that may contribute to conflict.
(4 marks)
Most sciences share four goals – to describe, understand, predict and control some phenomena. These are also the goals of organizational behaviour. Briefly explain these four goals.
(8 marks)
Briefly discuss the features of a sound motivational system.
(8 marks)
Briefly explain the options available to a manager trying to turn individuals into team players.
(6 marks)
List the forces that act as stimulants for change.
(4 marks)

Question Two
What is the difference between a leader and a manager?
(4 marks)
Mention any four qualities of a good leader.
(4 marks)
Discuss the difference between transformational leadership and transactional leadership.
(12 marks)

Question Three
Discuss how a manager would go about creating effective team. (20 marks)

Question Four
What is stress?
(2 marks)
What are the consequences of stress for individual employees?
(9 marks)
Why is it that the same set of conditions that creates stress for one person seems to have little or no effect on another person?
(9 marks)

Question Five
Motivation is an integral part of the process of direction. Discuss the significance of motivation.
(8 marks)
What are some of the job characteristics that can motivate employees?
(12 marks)

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