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Production &Amp; Operations Management Buss 021 Question Paper

Production &Amp; Operations Management Buss 021 

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012



TIME: 2 HOURS

Instructions: Answer Question ONE and any other TWO Questions.
Question One
There is a link between management and production operations management. Highlight the operational mix variables that form this link.
(5 Marks)
Outline any FIVE main material handling equipment.
(2 Marks)
Discuss any FIVE dimensions of capacity.
(10 Marks)
Compare and contrast manufacturing and service operators.
(6 Marks)
Briefly explain the following concepts as applied in production management.
Lead time
Kaizen
Quality
Loading
Routing
Warehouse management
Batch processing

Question Two
The production function in every organization consists of processes, procedures and activities. Using a clearly labeled diagram show the production and operation processes for a university.
(10 Marks)
There are various benefits associated with production management. Why would you advise an organization to enhance their production function.
(10 Marks)
There are various benefits associated with production management. Why would you advise an organization to enhance their production function.
(10 Marks)

Question Three
Discuss the key factors to consider in any facility layout.
(6 Marks)
Explain the standard used in the production process.
(10 Marks)
Briefly explain the reasons for holding inventory.
(5 Marks)

Question Four
Discuss Three components of a transformation process giving examples.
Explain FIVE factors considered when locating facilities.
(10 Marks)
Explain the difference between delayed differentiation and modular design in mass customization.
(4 Marks)

Question Five
Discuss FIVE dimensions of quality.
(10 Marks)
Capacity is the highest sustainable output rate of a unit given a particular product mix, a specified level of equipment, labour and normal work schedule. Explain the determinants of effective capacity.






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