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Production And Operations Management(Buss 021)  Question Paper

Production And Operations Management(Buss 021)  

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012



TIME: 2 HOURS

INSTRUCTIONS
Answer question one and any other two questions.
Question One
Explain the difference between manufacturing and service operating systems.
(8 Marks)

Briefly discuss the reasons why the study of production and operations management is considered to be so important in present day business systems.
(6 Marks)

Production and operations management incorporates many tasks that are interdependent and generally grouped as key 5Ps. Discuss.
(10 Marks)

Explain the principles of material handling systems in improving the productivity of a company.
(6 Marks)
Question Two
Define the following terms as used in production and operations management.
(10 Marks)
Lead time.
Efficiency.
Reverse engineering.
Manufacturability.
Work in progress.
State two ways of improving productivity in a tea processing firm. (4 Marks)
Describe three ways of designing a product in order to make it competitive.
(6 Marks)

Question Three
An inventory item has a unit cost of shs.4. the usage requires 100,000 units per period, the ordering cost is shs.3 and the carrying cost is shs.7
What is the Economic order quantity?
(4 Marks)
What is the total inventory cost for the period?
(2 Marks)
What is the optimal number of order per period?
(2 Marks)
Write short notes on the following:
Lead time.
(2 Marks)
Stock-out.
(2 Marks)
Protective stock.
(2 Marks)
Economic lot size.
(2 Marks)
Reorder point.
(2 Marks)
ABC analysis.
(2 Marks)

Question four
Explain five strategies adopted by organization to improve productivity.
(10 Marks)

Explain five recent trends in modern operations management.
(10 Marks)

Describe the importance of a loading file in a capacity requirement planning module.
(4 Marks)

Explain the break even analysis concept using a diagram.
(4 Marks)

Explain the difference between concurrent engineering and computer aided design.
(2 Marks)

Question Five
Explain the project life cycle concept using a diagram.
(10 Marks)

Discuss five characteristics of total quality management.
(10 Marks)

Small business owners need to consider many operational factors when building or renovating a facility for maximum layout effectiveness. Discuss five factors in determining layout and design.
(10 Marks)

Productions and operations management consist of five interrelated tasks. Discuss.
(10 Marks)






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