Production And Operations Management(Buss 021) Question Paper

Production And Operations Management(Buss 021)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME: 2 HOURS

INSTRUCTIONS
Answer question one and any other two questions
Question One
(i) "Without the production and operations function there would be no products or service." Discuss.
(10 Marks)
(ii) "Unless there is an interface between production and operations and other functional areas, the production and operations manager job would be in vain?" Explain this statement. (10 Marks)
Certain Ps forms the fundamental concepts in production and operations management. Identify the Ps and explain them.
(6 Marks)
"Without a corporate strategy there is no operations strategy." Explain the relationship between the two.
(4 Marks)

Question Two
Define product and service design.
(2 Marks)
Explain reasons why you need to design or redesign a product/service.
(5 Marks)
"Quality has become one of the competitive weapons in the 21st century. As a production manager explain how you would apply the eight dimensions of quality to ward off competitors.
(13 Marks)

Question Three
"Key challenges in the environment of business have influenced the way production and operations managers run their organizations. Discuss. (20 Marks)

Question Four
Explain the various processing systems giving their advantages and disadvantages.
(12 marks)
Explain ways to cope with increase in demand in short period.
(8 Marks)

Question Five
What is inventory control
(1 Mark)
Explain the importance of inventory control in organizations.
(5 Marks)
Explain any methods of controlling inventory
(8 Marks)
Discuss the importance of scheduling activities in production and operations management
(6 Marks)

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