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Conflict Resolution And Stress Management(Coun 315) Question Paper

Conflict Resolution And Stress Management(Coun 315)

Course:Counseling

Institution: Kenya Methodist University question papers

Exam Year:2013

TIME : 2 HOURS

INSTRUCTIONS
Answer any three questions only
Question One
Define the following terms as applied
Conflict
(2 marks)
Stress
(2 marks)
Mediation
(2 marks)
In your own opinion discuss strategies you could apply to manage stress
(14 marks)

Question Two
State briefly a mediator’s role in conflict resolution
(4 marks)
List and describe four stages of negotiation
(16 marks)

Question Three
Outline five key assumptions of mediation
(5 marks)
Giving relevant examples, discuss the methods and skills used in each of the five stages of mediation process
(15 marks)

Question Four
What is stress management?
(5 marks)
Describe any three psychosocial causes of stress
(9 marks)
What details would you find in a mediation agreement?
(6 marks)

Question Five
Explain various strategies that a community may employ in order to avert a coming conflict (20 marks)

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