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Management Information Systems(Buss 217/Bbit 321/Cisy 421) Question Paper

Management Information Systems(Buss 217/Bbit 321/Cisy 421)

Course:Management Information Systems

Institution: Kenya Methodist University question papers

Exam Year:2011

TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions

Question 1
a) Explain the following terms in the context of information systems
i) Feedback
ii) Knowledge workers
iii) Software
iv) Information (4 marks)
b) Internet a new concept that has revolutionized the business in the world today. Suggest any three kinds of business information and three business services that a website can provide for small and large business. (6 marks)
c) Differentiate between information technology (IT) and information systems (IS) (2 marks)
d) Explain why disasters, errors and other security threats. Give rise to concerns for business managers (8 marks)
e) Briefly describe the following strategies of converting from an old information system to a new one.
i) Direct changeover
ii) Parallel coversion
iii) Phased/gradual coversion (6 marks)
f) Given the following decision situations, explain the most appropriate type of information systems and their use in an organization
i) Determining the price to be changed on spare parts and foodstuff
ii) Tracking money owed to a business firm by customers
iii) Deciding where to open the next supermarket in town
iv) Determining quarterly sales for a given product (4 marks)

Question 2
a) Discuss five areas where information systems benefit businesses highlighting the benefit derived in each case (10 marks)
b) You have been called upon to help develop and implement an e-commerce application system. Explain how you achieve this objective (10 marks)

Question 3
a) Explain why managers would prefer the use of Artificial Intelligence (AI) in place of Human Intelligence (HI) (6 marks)
b) Discuss the view that management of businesses can be explained in terms of Sysles Theory. Use relevant examples to justify this statement (10 marks)
c) Discuss four objectives of feasibility assessment of an information systems project (4 marks)

Question 4
a) Use a diagram to discuss the managerial problem solving process with of the role of information systems in this case (8 marks)
b) Suggest one application of Transaction Processing Systems (TPS) in each of the following areas:
i) Sales and marketing
ii) Banking
iii) Human resources
iv) Airline industry (4 marks)
c) Identify four resources a company needs to set up internet outlining the role of each (8 marks)

Question 5
a) Discuss the business benefits of using a database approach as a way of managing data (10 marks) b) Discuss the business goals of connectivity (networking) (10 marks)

Management Information Systems(Buss 217/Bbit 321/Cisy 421) Question Paper

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