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Knowledge Management(Bbit 425) Question Paper

Knowledge Management(Bbit 425)

Course:Computer Information Systems And Business Information Technology

Institution: Kenya Methodist University question papers

Exam Year:2011

TIME : 2 HOURS
INSTRUCTIONS Answer THREE Questions in Section A and TWO Questions in Section B

SECTION A
Question 1
Define the following terms in the context of knowledge management.
a) Information management
b) Communication
c) Knowledge management
d) Data
e) Intellectual capital (10marks)

Question 2
Illustrating with examples, discuss TWO fundamental knowledge management issues of concern in the flow from data to wisdom. (10marks)

Question 3
Using appropriate examples compare and contrast TWO Knowledge types. (10marks)

Question 4
Briefly explain the integration, aggregation and evaluation of information in the management of knowledge. (10marks)

SECTION B
Question 5
Briefly discuss the value of knowledge in contemporary organizations in Kenya, giving appropriate examples. (20marks)

Question 6
Illustrating with examples, discuss knowledge transmission indicating the challenges that an academic institution faces in the process of transmitting knowledge. (20marks)

Question 7
Organizations face enormous challenges in their efforts to manage knowledge. Illustrate with examples how an organization of your choice attempts TO overcome TWO major challenges. (20marks)

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