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Decision Support System(Bbit 421) Question Paper

Decision Support System(Bbit 421)

Course:Computer Science & Business Information

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME : 2 HOURS

Instructions: Attempt Question ONE and any other TWO Questions.
Question One
(i) Explain the relationship between management, knowledge, decision
making and communication. (8 Marks)
(ii) Describe THREE limitations in decision making. (6 Marks)
(iii) Distinguish between problem solving and decision making. (4 Marks)

(i) Name FOUR computer based knowledge management techniques and explain their relevance to DSS.
(8 Marks)
(ii) Compare and contrast data processing system to a DSS. (4 Marks)

Question Two
Explain the functions and roles of the manager in an organization according to;
Classical model of management.
(7½ Marks)
Behavioural model.
(4½ Marks)
Describe the decision making process.
(8 Marks)

Question Three
Explain any FIVE;
Tools used in creating DSS.
(10 Marks)
Types of DSS
(10 Marks)

Question Four
Discuss the following statements;
Managers tend to over-rely on DSS.
(10 Marks)
DSS is a variation of DSS.
(10 Marks)

Using suitable illustrations, explain the components of DSS.
(10 Marks)

Question Five
Outline the process of creating a DSS.
(10 Marks)
Describe any FIVE Intelligent Agents used in DSS.
(10 Marks)

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