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Employee Relations(Hrmg 543) Question Paper

Employee Relations(Hrmg 543)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2010

TIME : 3 HOURS
INSTRUCTIONS Answer Question ONE(Compulsory) and any other THREE Questions

Question 1
The business environment in Kenya like in many other parts of the world is changing at an unprecedented rate and many organizations have started to respond strategically to these dynamics in order to remain competitive. More specifically, over the last 15 years the Insurance industry in Kenya has undergone dramatic growth partly due to globalization, democratization and technical and creative innovation. This rapid growth has meant significant changes in the structure of the labour market and in the organization of work both within and outside the framework of the employment relationship.
XYZ Ltd Insurance Company decided this year (2010) moved a substantial portion of its workforce into flexible office arrangements over the past several years. This programme takes as its mantra, ‘work where — work wherever work occurs’. It is expected that this programme will improve employer-employee relations and ultimately transform the bottom line.
a) Identify the drivers responsible for the change of the nature of work in the Insurance industry (5marks)
b) What other factors that can influence change of the nature of work in modern organization in the 21st Century? (10marks)
c) How in specific ways is the flexible work arrangement at XYZ Ltd Company going to likely benefit employees and the organization? (5marks)
d) What other ways are organizations choosing to respond to the changes other than flexible work arrangements (5marks)

Question 2
a) Clearly articulate the difference between Employee relations and Industrial relations (5marks)
b) Critically analyze the pluralistic perspective used to explain the behaviour of the parties involved in employee relations (20marks)

Question 3
a) Discuss the role of government and the society in employee relations (15marks)
b) Discuss five strategies an organization can use to minimize employee grievance (10marks)

Question 4
a) Many organizations in Kenya after the enactment of the new labor laws in December, 2007, have been keen on improving employee’s occupational health and safety status at the workplace. Clearly articulate the importance of this behavior in the context of employee relations (15marks)
b) Provide an informed position of “the future of trade unionism in Kenya” based on your understanding of what is happening in Kenyan employment landscape (10marks)

Question 5
Modern management advocate for participative management, citing the demands of knowledge workers who constitute a high proportion of the workforce. In light of this
a) Explain the conditions that enhance fruitful employee participation (15marks)
b) Discuss in detail the limitations of participative management (10marks)

Question 6
a) Discuss the causes of industrial actions and possible impact of the actions on employee relations (10marks)
b) Describe various bargaining techniques and the rationale for using each of them (10marks)
c) Why bargaining processes fail (5marks)

Employee Relations(Hrmg 543) Question Paper

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